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Public Information Services

Service Pledge

In accordance with the spirit of Public Information Openness pursuant to Law No. 14 of 2008, the Information and Documentation Management Officer (PPID) of PT SUCOFINDO hereby declares its full commitment to:

  1. Delivering Service Excellence: Providing prompt, timely, high-quality, and highly accurate public information services.

  2. Ensuring Seamless Accessibility: Facilitating easy and transparent public access to information regarding corporate operations and services.

  3. Providing Authentic Information: Delivering public information that is accurate, verified, accountable, and non-misleading.

  4. Executing Responsive Engagement: Professionally processing and responding to public information requests and complaints, whether submitted directly or through official electronic channels.

  5. Safeguarding Exempted Information: Strictly protecting non-disclosable and confidential information in compliance with applicable laws and regulatory standards.

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PUBLIC INFORMATION SERVICE PLEDGE

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