Public Information Services
Mechanism for Information Dispute Settlement Application to the Information Commission
In the event that the internal objection process at PT SUCOFINDO does not yield a satisfactory resolution, the Applicant reserves the legal right to submit an application for information dispute settlement to the Central Information Commission.
LEGAL BASIS
Decree of the Board of Directors of PT SUCOFINDO (Persero) No. 2/KD/2018 (Article 6): Stipulates objection procedures regarding mandatory information, periodic information, or unreasonable fees addressed to the PPID Executive Management (Head of Corporate Secretary Division) within a maximum of 30 working days.
Information Commission Regulation No. 1 of 2013 (Article 5): Governs the procedures and requirements for submitting public information dispute settlements to the Information Commission.
CONDITIONS FOR FILING AN INFORMATION DISPUTE Pursuant to Article 5 of Information Commission Regulation No. 1 of 2013, an information dispute settlement through the Information Commission may be pursued if:
Unsatisfactory Response: The Applicant is dissatisfied with the response to the objection provided by the PPID Executive Management; or
Absence of Response: The Applicant receives no response to the objection submitted to the PPID Executive Management within 30 (thirty) working days from official receipt.
PROCEDURE AND TIMEFRAME
Submission Deadline: The application for dispute settlement must be submitted to the Central Information Commission no later than 14 (fourteen) working days upon receipt of the PPID Executive response or after the expiration of the 30-working-day response period.
Resolution Process: The Information Commission will conduct Mediation and/or Non-litigation Adjudication to resolve the public information dispute.
