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Privacy Policy

Information We Collect

We may collect the following types of information:

  • Personal Identification Data: Name, job title, company name, business email address, phone number, and physical mailing address provided when submitting inquiry forms, requesting quotes, or downloading service booklets.
  • Account & Transaction Data: Login credentials for client portals, service requests, payment details, and billing history.
  • Technical & Usage Data: IP addresses, browser type, operating system, device identifiers, and page interaction data collected automatically via cookies and tracking technologies.

How We Use Your Information

We process your personal data for the following business purposes:

  • To deliver and manage our TIC, consulting, and certification services.
  • To process service inquiries, proposals, and customer support requests.
  • To send official business communications, service updates, and regulatory compliance notices.
  • To send marketing updates, newsletters, and industry reports (only where consent is granted).
  • To improve website functionality, performance, and user experience.
  • To ensure compliance with legal, regulatory, and corporate governance standards.

Data Sharing & Third-Party Disclosure

We do not sell or rent your personal information to third parties. We may share your data under the following circumstances:

  • Authorized Service Providers: Trusted partners, lab networks, and IT infrastructure vendors acting on our behalf under strict confidentiality agreements.
  • Regulatory & Government Bodies: When mandated by law, court order, or official regulatory requirements governing the TIC industry.
  • Corporate Transactions: In connection with corporate restructuring or official holding directives under IDSurvey/BUMN frameworks.

Data Security & Retention

We implement robust technical, administrative, and physical security measures—aligned with ISO security standards—to protect your personal data against unauthorized access, loss, or misuse. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with statutory legal retention periods.

Your Rights

Depending on applicable privacy laws, you have the right to:

  • Access, correct, or request the deletion of your personal data held by us.
  • Withdraw your consent for promotional communications at any time.
  • Object to or restrict certain data processing operations.

Cookies Policy

Our website uses cookies to enhance navigation, analyze site usage, and personalize content. You can manage or disable cookies directly through your browser settings.

Contact Our Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: